Frequently Asked Questions

You can find our store list with trading hours for each store here. Our holiday hours are updated regularly on each store’s Google Maps listing, which are linked within each store page.

Our core bons do not contain meat or alcohol, but we do not have Halal certification. Our rolls contain eggs and buttermilk, and our frosting is made from dairy cream cheese.
The Caramel Pecan Bons contain pecans, but none of our core item contain peanuts. We do from time to time have limited time only products that may contain peanuts so please inquiry at one of our bakeries.
As all of our rolls are made from wheat, unfortunately we do not have any gluten-free options.

No, currently we do not offer online ordering for pickup or delivery, but we do plan on starting in mid 2024. Please stay tuned!

No, currently we do not offer corporate catering, but are working to build up this capability. If you have a large order request, please inquire through our contact page and we can see if we can fulfill your request.

We would love to have you! For applications to a QLD or VIC store, please email to jasmine@qsrfoods.com.au. For NSW, please apply online here. For WA, please email to susie.higgins@boxxbrands.com.au.

In Australia, we offer single-store franchise opportunities in the states of Queensland only. For QLD inquires, please email to franchisee@cinnabonaustralia.com.au.
If you are multi-unit operator with interest in Victoria or South Australia, please inquire through our contact form. We do not offer single-store opportunities in any of these states.

Please ask us through our contact form.